Support Centre | Royal Financial of Scotland

Support Centre

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Add your signposting title here… Stay safe from scams

A common strategy fraudsters may use is to pose as a known company that you may use, and advise that you have overpaid a payment in the past and that you are owed a refund. The fraudsters would then try to get you to use your card reader to process the refund. 

Follow these simple tips to help protect yourself from scams:

Only ever pay money to people or companies you know and trust 

The Bank will never call to ask you to make a payment or use your card-reader

If in doubt, please contact us before you make the payment

See how we help protect you

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PPI Claims

If your complaint relates to PPI then please visit our dedicated web page.

PPI claim guidance
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See when we'll be upgrading our services, and you can also check if any of our services are experiencing issues

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